Privacy Policy

1. Introduction

MitX Trade ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Policy describes the categories of information we may collect, how we use and share that information, and the choices available to you. By accessing or using our website, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect information in the following categories:

• Information you provide directly: such as your name, email address, phone number, and any details submitted through contact forms, consultation requests, or account registration.
• Automatically collected information: such as IP address, browser type, device identifiers, referring pages, and general usage data collected through cookies and similar technologies.
• Communications: records of correspondence you have with us, including support requests and feedback.
• Third-party sources: information we may receive from analytics providers, marketing partners, or publicly available sources, where permitted by law.

3. How We Use Your Information

We use collected information for purposes that may include:

• Operating, maintaining, and improving our website and services.
• Responding to enquiries, consultation requests, and support communications.
• Sending administrative information, updates, or marketing communications where you have consented or where otherwise permitted.
• Monitoring website performance, diagnosing technical issues, and preventing fraudulent or unauthorized activity.
• Complying with applicable legal obligations and enforcing our terms.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to recognize your browser, remember preferences, and analyze site traffic. You can typically control or disable cookies through your browser settings; however, doing so may affect certain features or functionality of the website.

5. How We Share Information

We do not sell personal information. We may share information with:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, or communication tools, under contractual confidentiality obligations.
• Legal and compliance purposes: where required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality arrangements.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and the context in which it was collected.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise any applicable rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests.

9. International Data Transfers

If you access our website from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details provided on our Contact page.